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УкраїнськаTerms of Use
These terms govern the use of the Ayanly app, its App Clip and the ayanly.app website (together, the “service”). The service is built and run by Anton Tymokhov (“we”), a private individual. By using the service you accept these terms and the privacy policy. If a translation differs from the English version, the English version applies.
1. What Ayanly is
Ayanly helps places run a loyalty program. Customers get a card from a QR code and keep it in Apple Wallet, while the owner and staff add and redeem points in the app. We provide the tool only: the loyalty program itself is run by the place.
2. Account
- One account matches one phone number, confirmed with an SMS code.
- You must be at least 16 to use the service.
- Use your real first and last name: that is how a place recognises you at the counter.
- You are responsible for what happens in your account and for keeping access to your phone number.
3. For customers
Points and rewards are set by the place, and the place is responsible for giving them. Points are not money: they can't be exchanged for cash or moved to another place. If a place deletes its business or stops using Ayanly, its cards stop working and the points on them are lost. Questions about points and rewards should be settled with the place.
4. For businesses
- You set the program rules, rewards and card texts, and you are responsible for keeping your promises to customers.
- You are responsible for the staff you invite and for what they do in the service.
- Customer data may be used only for your own loyalty program and in line with the law. Exported customer files are stored and protected at your own responsibility.
- Messages and personal notifications must be lawful and relate to your place.
- By uploading a logo and texts, you confirm you have the right to use them and let us display them in the service.
5. Business subscription
- Creating and running a business requires a paid subscription, monthly or yearly. There is no free trial.
- Payment goes through the App Store. The price is shown in the app before you buy; the App Store shows it in your currency.
- The subscription renews automatically until you cancel it in your Apple ID settings at least 24 hours before the period ends. Deleting the business or the account does not cancel it.
- The subscription belongs to your Ayanly account (phone number), not to your Apple ID.
- Refunds are handled by Apple under App Store rules.
- Staff don't need a subscription. When it ends, Business mode closes for the owner and staff, while customers' cards keep working.
6. What is not allowed
- Faking cards, points, reviews or customer data.
- Pretending to be another person or business.
- Hacking the service, getting around its limits or overloading it.
- Sending spam, abusive or unlawful messages through the service.
If these terms are broken, we may limit or close access to the account or business.
7. Our rights in the service
The app, the website, the design and the Ayanly name belong to us. We give you a personal, non-transferable right to use the service under these terms.
8. Availability and liability
We work to keep the service running, but provide it “as is” and don't promise it will be free of errors or interruptions. We are not responsible for what places do, for giving out points and rewards, or for Apple Wallet, the App Store, mobile carriers and other third-party services. To the extent the law allows, our liability is limited to what you paid for the subscription in the last 12 months. These terms don't limit the rights consumer protection law in your country gives you.
9. Ending use
You can delete your account in the app at any time: Account → Delete account. Deleting an owner's account deletes the business with its customer cards, operation history, team and messages, and that business's QR codes and stickers stop working. We may stop the service after giving notice in the app.
10. Changes
We may update these terms at any time. The new version is published on this page and the date at the top changes. We will tell you about significant changes in the app. By using the service after an update, you accept the new version.
11. Governing law
These terms are governed by the law of the Republic of Poland, unless the mandatory rules of the country where you live give you more protection. We first try to settle any dispute by email.